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CONTACT: (956) 622-4571
3010 W University Dr, Edinburg, TX  78539
Contact Information

Career Opportunities

Join a Winning Team at Hacienda Ford

Hacienda Ford has just celebrated its 75th anniversary in 2016. We are a family-owned single point dealership in Rio Grande Valley. The dealership has been in Top 100 Ford Dealers in the Nation for 8 consecutive years and has won President's Award 3 years in a row.

Job Openings

We are looking for an experienced Service Manager who has superior customer service experience and strong people skills, and who also embrace changes and on-going improvements. Automotive Service Operations Experience is preferred. Quicklane experience is a plus. The candidate must possess the following competencies:

  • Leadership and Entrepreneurship
  • Customer Handling Skills
  • Change Initiation
  • Self-Development
  • Planning and Communication
  • Financial Statement Literacy
  • Customer Service Orientation
  • Warranty Policy and Procedure Knowledge


The candidate must be capable of managing and developing 50 or more service personnel (technicians, advisors, and support staff) and keeping up with the fast pace working environment.

Employee Benefits:

  • 401k - Company Match %
  • Health, Dental, and Vision Insurance - 100% Employer Paid
  • Life Insurance (up to $100k) - 100% Employer Paid
  • Sick Leave and Vacation - 100% Employer Paid
  • Annual lab work and health prevention workshop - 100% Employer Paid
  • Community Engagement sponsored by the company

Job Description Summary

Serve as a guide to enhance the customer buying experience. Conducts interview, at the customer's pace, to discover customer preferences, needs, and buying motives. Matches customer needs with model and equipment and presents vehicle in terms of customer's interest. Offers and accompanies customer(s) on test drive. Offers customer involvement in trade-in evaluation, presents financial proposition, satisfies customer concerns and completes orders. Conducts delivery process, and follows up in prescribed manner with customers to develop customer loyalty.

Duties and Responsibilities

  • Complete Ford Certification Process for Sales and Products.
  • Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models.
  • Develop buyers by keeping good rapport with previous and new customers; also by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions.
  • Determine customer needs analysis by understanding their interests and requirements; matching requirements and interests to various models, etc.
  • Close sales by overcoming objection(s); complete sales purchase; explain provisions; offer services; and complete delivery of automobile.
  • Perform walk-around on every sale with customer and demonstrate features.
  • Effectively close sales.
  • Ensure that customers understand the vehicle's operating features, paperwork and manufactures warranty.
  • Establish and maintain follow-up system, which encourages repeat business referrals.
  • Report to the sales manager regarding reviews, analyses, objectives, and planned activities.
  • Participates in sales meetings and training provided by the dealership and manufacturers.
  • Review sales statistics, use sales objective and plan more effectively to improve sales.

Job Requirements

  • Valid driver's license.
  • Driving Record that meets insurance requirements and company policy.
  • Must be able to pass background check and pre-employment drug screen.

Education Requirements

  • High School Diploma or General Education Degree (GED) or equivalent required.
  • Some college preferred.

Experience

One year in a retail environment preferred.
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